Privacy policy

The data controller is Pasquin Maltaux, osteopath D.O., whose practice is located at 1 Rue des Jardins, 92600 Asnières-sur-Seine. For any question regarding your data, contact the practice at 06 49 35 35 32 or via Doctolib messaging.

This website has no data collection form. The data processed is limited to:

• Browsing data: IP address, browser type, pages viewed, for security purposes and anonymised statistics.
• Contact data: if you call or write, the information you provide (name, number, reason for contact).
• Appointment booking: handled directly on Doctolib, which collects the necessary data under its own policy.

Any osteopathic follow-up record created during consultations is kept at the practice, protected by professional confidentiality, and is not accessible from this website.

• Responding to your contact requests (pre-contractual measures and legitimate interest).
• Ensuring the operation, security and improvement of the website (legitimate interest).
• Managing appointments via Doctolib (performance of the care service).
• Complying with our legal and accounting obligations (legal obligation).

Your data is neither sold nor transferred for commercial purposes. It may be processed by processors acting on behalf of the practice:

• OVH SAS (Roubaix, France): website hosting, within the European Union.
• Doctolib: appointment booking and messaging, certified health data host (HDS).

• Contact data: up to 3 years after the last exchange.
• Osteopathic follow-up record: 20 years from the last consultation.
• Connection logs: 12 months maximum.
• Appointment-related data: according to Doctolib’s retention policy.

Exchanges with the website are encrypted (HTTPS/TLS). Access to any data is strictly limited to the practitioner and protected by authentication. Appropriate technical and organisational measures prevent any unauthorised access.

In the event of a data breach likely to create a risk to your rights, the CNIL is notified within 72 hours and you are informed where applicable.

In accordance with the GDPR, you have the following rights:

• Right of access, rectification and erasure.
• Right to restriction of and objection to processing.
• Right to data portability.
• Right to set instructions regarding the fate of your data after your death.

To exercise these rights, send your request to the practice. A response will be provided within a maximum of one month. You may also lodge a complaint with the CNIL (www.cnil.fr).

The website uses only technical cookies necessary for its operation, which do not require consent. The assistant’s technical cookie prevents abuse and expires after no more than one year. No advertising cookies or third-party tracking cookies for marketing purposes are placed. You can configure your browser to block cookies.

Health data benefits from enhanced protection. It is processed only within the scope of care, protected by professional confidentiality, and hosted, when it passes through Doctolib, with a certified health data host (HDS). This showcase website collects no health data.

For any question about this policy or the processing of your data, contact the practice at 06 49 35 35 32. This policy may be updated; the version in force is the one published on this page.